What is GlobalProtect?
GlobalProtect is a remote access VPN solution by Palo Alto Networks that enables secure access to corporate network resources and applications from remote locations.
How does GlobalProtect work?
GlobalProtect creates a secure, encrypted connection between a user’s device and the corporate network, facilitating safe access to network resources from any location. It incorporates security measures like two-factor authentication, host information profile (HIP) assessments, and antivirus/anti-malware protection.
What platforms does GlobalProtect support?
GlobalProtect is compatible with multiple operating systems including Windows, macOS, Linux, Android, and iOS.
How do I install GlobalProtect?
The installation steps for GlobalProtect vary by operating system. Detailed guidance can be found on the Palo Alto Networks website or through your organization’s IT department.
What are the requirements for using GlobalProtect?
To use GlobalProtect, you need an internet connection, a valid organizational username and password, and a device that meets the minimum system requirements for your operating system.
Is GlobalProtect free?
GlobalProtect is not a free product. Pricing varies based on the number of users licensed and other factors. For specific pricing details, contact Palo Alto Networks or your software reseller.
What are some common issues with GlobalProtect?
Users may experience issues such as connectivity problems, outdated client software, or configuration errors. Solutions can be found through the Palo Alto Networks knowledgebase or by contacting your IT support team.
Does GlobalProtect work in China?
Due to VPN restrictions imposed by the Chinese government, GlobalProtect might not function in China. It’s advisable to consult your IT department or legal counsel before using GlobalProtect or any VPN service in China.
Is GlobalProtect compliant with data privacy regulations?
Yes, GlobalProtect adheres to various data privacy laws, including GDPR, HIPAA, and PCI DSS, ensuring that it meets international security standards.
How do I get technical support for GlobalProtect?
Technical support for GlobalProtect can be obtained through Palo Alto Networks support or your organization’s IT department if they provide in-house support.